Excellence Every Day: Make the Daily Choice-Inspire Your Employees and Amaze Your Customers
Lior Arussy
Addressing all levels of the corporate ladder, from customer service to the CEO, this business-savvy handbook explores "The Excellence Myth," revealing a new philosophy of excellence to help individuals and organizations reach their performance potential. Including both personal anecdotes as well as the results of a 23,000-participant study, the book details the keys to expanding leadership skills, improving employee satisfaction and job performance, and securing customer loyalty. The guide also explains how making "The Daily Choice" will empower employees to reach new heights of excellence, creating delightful customer experiences and achieving results from the bottom up.
Կատեգորիաներ:
Տարի:
2008
Լեզու:
english
Էջեր:
240
ISBN 10:
1573879274
ISBN 13:
9781573879279
Ֆայլ:
PDF, 1.62 MB
IPFS:
,
english, 2008